Refund Policy

At Cybernetics IT, we are committed to delivering high-quality services and training. This Refund Policy outlines the conditions under which refunds may or may not be applicable.

Cybernetics IT is committed to maintaining professionalism, transparency, and trust in every service and interaction.

General Policy

All payments made to Cybernetics IT are considered final unless stated otherwise in this policy. Refunds are evaluated on a case-by-case basis under specific conditions.

IT Training Refunds

• •Fees paid for IT Training programs are generally non-refundable once enrollment is confirmed
• •Refund requests may be considered only if submitted before the commencement of the training program
• •Once a course has started, no refunds will be issued
• •Failure to attend classes or discontinuation by the participant does not qualify for a refund

Service-Based Refunds

• •Payments made for Multimedia, Software, or Cybersecurity services are non-refundable once work has commenced
• •If a project has not yet started, refund requests may be reviewed based on the situation
• •Any completed work or partial delivery will be considered in refund decisions

Payment Errors

If a payment is made in error or duplicated, users must notify Cybernetics IT immediately.

Verified payment errors may be eligible for correction or refund after review.

Non-Refundable Situations

Refunds will not be provided in the following cases:

• •Change of mind after payment
• •Lack of participation or engagement
• •Failure to meet personal expectations without valid grounds
• •Delays caused by the client or user

Processing of Refunds

• •Approved refunds will be processed within a reasonable time
• •Refunds will be issued through the original payment method or an agreed alternative

Policy Updates

Cybernetics IT reserves the right to update this Refund Policy at any time. Continued use of our services implies acceptance of the updated policy.